You can return any item for a refund, within 28 days of receiving your original order. If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.
Please note that in case of return or exchange of items you will need the receipt.
Naturally you can always exchange your item within 28 days to a different.
We'll send your replacement to the original delivery address.
If the item is out of stock, then a refund will be issued instead.
We'll refund the price you purchased your item at -this includes sale items . If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.
All goods will be inspected on return.
The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!
We are not responsible for any items that are returned to us by mistake.
We try hard to accept all returns however they have to be in the original packaging.
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
We recommend you obtain proof of postage. Our returns address is: Grønnegade 36, 1107 Copenhagen - Denmark
It can take up to 21 working days for your return to be delivered back to our warehouse. As soon as we’ve received it, we’ll refund your original payment method and send you an email to let you know. It can then take up to 10 working days for the funds to appear back in your account, depending on your bank or card issuer.
Eco-friendly blue crystal Aqua Glass - Value offer on 4 pcs Crispy Aqua Sapphire The beautiful and transparent sapphire colour of the water glass gives a unique feel. The glass adds vibrancy to your...
Eco-friendly green crystal Aqua Glass - Value offer on 4 pcs Crispy Aqua Emerald The beautiful emerald colour of the Aqua Emerald evokes feelings of a spring day in the forest. Use this stylish glass...