Do you have questions regarding your order online?

Don't worry, you can always contact us at 
We will do our best to answer you as soon as possible. 
However, there will be longer response time in busy periods around Christmas and other holidays.


The consumer council has issued a new set of guidelines which came into effect on 15th Feb 2016.The purpose of the new scheme is to ensure that consumers and businesses have easier access to resolve cross-border disputes without going to court. When a consumer submits a complaint against a company using the ODR portal, a machine translation system automatically translates it to the language of the company's home country. By law we are obligated to let you know that you have the opportunity to leave a complaint on:


Is your inquiry regarding sales? If so, please feel free to contact our administration at


Frederik Bagger ApS
Hejrevej 33, 2400 NV

+45 39 63 03 00

Bank: Danske Bank 
Cvr: 36059567

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